Clear facts.No runaround.in hard ink.

Neuronovels is an adaptive, AI-driven reading environment designed for learners, guardians, and educators. It combines applied cognitive neuroscience with rich narrative storytelling, providing synchronized audio, interactive comprehension checks, and growth signals across Lito Literacy (Pre-K to Grade 5) and Proficientme (Grades 6 to 12).

Parents, guardians, educators, and independent learners can establish accounts. Students within an accredited school district or classroom are provisioned directly by their educator, giving them safe, managed access without requiring independent email verification.

All payment transactions and plan renewals are encrypted and processed through Stripe. Depending on your chosen membership (Family Studio or School Pilot), subscriptions renew on a monthly or annual cadence and can be inspected or adjusted anytime directly from your account settings.

Yes. Accredited school teachers and reading interventionists are eligible for a 30-day classroom pilot path. This grants full platform access, student cohort provisioning, and progress analytics subject to standard administrative verification.

Guardians can cancel or modify recurring subscriptions with a single click inside Account Settings > Billing. Plan changes take effect at the close of your current billing window. Multi-seat institutional plans can be restructured through your designated account administrator.

Review our clear Refund Policy for qualification standards and processing timelines, then ping our help desk with your primary billing address and transaction invoice identifier. Eligible refund requests are acknowledged and processed within 3 business days.

Yes, unequivocally. Student learning metrics, speech audio, and reading logs are never marketed, harvested for external training, or displayed publicly. All parent controls are fortified by a parent PIN, fully compliant with COPPA, FERPA, and international data standards.

Reach out through our live support desk or submit a ticket on our Contact page. Please supply your registered user email and a brief summary of the issue so our engineering team can diagnose and resolve the inquiry rapidly.